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Shipping Policy

At Aaron Impex, we strive to deliver your orders promptly and securely. Below are the details regarding our shipping and delivery policies.

1. Shipping Locations:

  • We ship to India and internationally. Shipping restrictions may apply depending on your location. If we are unable to deliver to your location, our customer service team will reach out to you.

2. Shipping Methods and Delivery Time:

  • Domestic Shipping (India): Orders are typically processed within 1-3 business days. Delivery times vary based on the shipping address but generally take between 5-10 business days.
  • International Shipping: International orders are processed within 1-3 business days, with delivery times typically between 10-15 business days, depending on the destination country.

3. Shipping is free:

  • Domestic shipping fees will be calculated during checkout based on your delivery address and the size/weight of the order.
  • Customs and Duties (For International Orders): For international shipments, customs duties and taxes may apply depending on the destination country. These fees are the responsibility of the customer and must be paid upon arrival of the goods at the destination. We recommend checking with your local customs office to understand the applicable charges.

4. Order Processing: All orders are processed within 1-3 business days after confirmation. Orders are only processed on business days (Monday to Friday, encluding weekends and public holidays).

5. Tracking Your Order: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your shipment using the provided tracking details through the carrier's website.

6. Shipping Delays: While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, including adverse weather conditions, carrier delays, or customs delays. If there is a significant delay with your order, our customer service team will notify you.

7. Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete address details.

8. Lost or Damaged Shipments: If your order is lost or damaged during transit, please contact our customer service team at sales@aaronimpex.in within 10 days of receiving your tracking information. We will assist you in resolving the issue.

9. Contact Information: For any shipping inquiries or concerns, please reach out to our customer service team.